Over at Twitter, I asked folks to say what they’d do if they ran RIM. I asked them to be constructive, not snarky. And they came up with lots of sensible possibilities. Thorsten Heins, are you listening?
Tag Archives | RIM
Good analysis by MocoNews’s Tom Krazit of the challenges facing RIM’s new CEO–and it ends with a great quote from IBM’s Lou Gerstner:
No institution will go through fundamental change unless it believes it is in deep trouble and needs to do something different to survive.
Uh oh: RIM’s new CEO is saying he doesn’t “think a drastic change is needed.” (What does he know that we don’t know?)
Peter Kafka of All Things D reports:
Research In Motion isn’t broken, so no need to break it up. But it needs better internal focus, and better external focus, too.
That’s the takeaway from new RIM CEO Thorsten Heins, who told analysts this morning that he thinks the company is in pretty good shape, all things considered. Sure, in the U.S., it has been roughed up by Apple’s iPhone and Google’s Android, but it’s still used by lots of people, has lots of fans in big companies and big government agencies, and lots of users around the world.
After God-knows-how-many months of incessant wondering about how long beleaguered RIM co-CEOs Mike Lazaridis and Jim Balsillie could keep their jobs, the tech blogosophere can move onto other topics. Both gents are stepping down from their day-to-day leadership roles–they’ll remain directors–to make way for Thorsten Heins, formerly the company’s COO (he was one of two of them). Barbara Stymiest, currently a member of the board, will become its new chairman.
The company has posted a video in which Heins talks about his new gig:
If Heins isn’t prepared to speak eloquently about the road ahead quite yet, that doesn’t mean that he’s clueless or that he won’t do a good job. I also understand why he might be inclined to say nice things about Lazaridis, Balsillie, and the RIM team. I’ll even cut the company slack for the spin it’s putting on the executive change, which is that it’s happening because RIM is doing so well, not because it’s in trouble.
Americans, as Winston Churchill famously pointed out, can be counted on to do the right thing–after exhausting all other possibilities. It’s the same deal with tech companies. The wonders they bring us are many, varied, and never-ending, but they’ve always been accompanied by an equally rich assortment of misadventures and wrongheaded ideas. The successes and failures feed off each other, propelling the entire industry forward in herky-jerky, unpredictable fashion.
It may just be me, but I can’t remember many years as peculiar as 2o11 turned out to be for this business. Even demonstrably gifted and sensible people like Netflix’s Reed Hastings seemed to fall victim to a fever that made them do strange, ill-advised things. I hope that 2012 is a tad less weird, but 2011 has been fascinating to cover, and never, ever boring.
In hallowed Technologizer tradition, it’s time to recap the year in dumb. Celebrities, corporate intrigue, sex, violence–they’re all here. Gird yourself, people: Things are about to get really stupid.
In a New York Times story by Ian Austen, RIM says it’s not sure how many different BlackBerry models it sells:
Features have proliferated on BlackBerrys as part of RIM’s move to the broader consumer market, and so have the number of models. Since 2007, RIM has introduced 37 models. The company, in a statement, said it did not know how many models were on the market.
The company with the most phones doesn’t win; the ones with the best phones do.
RIM is now saying that chip problems have delayed the first next-generation BlackBerry phones until last 2012–almost six years after the iPhone was announced. PaidContent’s Tom Krazit has a good, angry post on the news and the company’s generally sad condition.
I don’t mean to be painfully Pollyannaish, but I’m almost glad that RIM CEO Mike Lazaridis didn’t announce any new products or other major news at the keynote during its DevCon conference in San Francisco, which I attended on Tuesday morning. A year ago, at the 2010 edition of the event, he unveiled the PlayBook tablet. I got all excited. When it finally shipped months later, it was tremendously disappointing.
This year, the upcoming products that matter for RIM are the first BlackBerry phones based on the company’s new QNX-based operating system–which Lazaridis did say will be called BBX, and which will presumably come out next year. If RIM had provided a sneak peak at them at DevCon, it wouldn’t have helped matters and might have hurt. All that really matters is that they’re great when they finally come out. Who cares how unfinished versions look in a controlled demo?
After the worst BlackBerry outage ever–it affected customers around the world last week for up to three days–RIM is trying to make amends. It’s decided to let customers download a bunch of apps, worth more than $100, for free from the BlackBerry App World store.
- SIMS 3 – Electronic Arts
- Bejeweled – Electronic Arts
- N.O.V.A. – Gameloft
- Texas Hold’em Poker 2 – Gameloft
- Bubble Bash 2 – Gameloft
- Photo Editor Ultimate – Ice Cold Apps
- DriveSafe.ly Pro – iSpeech.org
- iSpeech Translator Pro – iSpeech.org
- Drive Safe.ly Enterprise – iSpeech.org
- Nobex Radio™ Premium – Nobex
- Shazam Encore – Shazam
- Vlingo Plus: Virtual Assistant – Vlingo
The BlackBerry e-mail outage that has been impacting parts of Europe and the Middle East for days has now crept into the U.S. Here’s Ina Fried’s report on a conference call RIM held to (sort of) explain what’s going on.
I’m not an expert on e-mail back-end architecture, and it’s possible that BlackBerry’s overall uptime remains excellent. But these sweeping outages have happened before. Isn’t it a major problem for RIM customers who run their own BlackBerry servers that they’re still so dependent on things working properly up in Canada?