Tag Archives | Intelius

How I Accidentally Agreed to Pay $300 a Year to a Company I’d Never Heard of, for a Service I Didn’t Want

On Tuesday, I mentioned that I’d recently purchased a background check from Intelius and found that I’d unwittingly become a member of something called SavingsAce, a shopping club that costs $24.95 a month. I said that the Intelius customer service rep I’d spoken with had denied that the company had given my credit-card info to SavingsAce.

After I wrote that piece, I contacted a public-relations person at Intelius. She said that the service rep had given me faulty information: Intelius had indeed given my information to SavingsAce. But only after I’d granted permission, she said.

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Vertrue, the World’s Most Saintly Company

As I mentioned earlier today, I recently discovered that I was a newly-inducted member of something called SavingsAce, a discount club that had begun charging me $25 a month. I called it, canceled, and got my twenty-five bucks back. I also asked how I came to be a member, and the rep told me that I’d agreed to join in return for a $10 discount on a purchase I’d made from information provider Intelius. I had indeed made a purchase at Intelius, but remembered neither agreeing to join SavingsAce nor being offered $10 back. So I called Intelius.

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