Tag Archives | Comcast

Comcast’s iPhone App Somewhat Comcastic

ComcastCable provider Comcast has joined the legions of service providers and companies creating their own iPhone apps to interface with their services and offerings. It would be most useful to those with the so called “triple play” package: cable, Internet, and phone service.

The main functionality of this application splits into three parts. The first is an email application that will allow the user to check his or her email. But it functions more than just an email inbox. The users phone voicemail also uses this setup, although you can either select to view those in a different tab or mixed in with your regular mail.

I’m sure most of us will opt for the separate tab: with the amount of junk mail these days, your voicemails will likely just get lost in the mix. Nice feature here is Comcast’s use of iPhone 3.0 functionality — meaning you’ll be able to type in landscape mode just like you could do in the standard Mail app.

More than just voicemail — users will be able to view their received/missed calls from the application. If you so choose, you may click on the number to call or text the caller back from the iPhone.

If you have a Comcast Address Book, you will be able to sync the data there with the standard iPhone Address Book. This is a nice feature — and could be useful to those who may not have MobileMe but would still like that syncing functionality nevertheless.

Other functions include a Guide app, which will tell you what’s on television right now, and an “On Demand” feature which allows you to watch movie trailers of upcoming programming on the service.

However, what’s missing here, and what makes the app less than fantastic — err, Comcastic rather — is the lack of DVR control. PC Magazine’s Sean Ludwig points this out and i tend to agree. If it had this, I’d consider it one of the iPhone’s killer apps.

Alas, there may be some kind of technical hurdles to getting this done, but I think it definitely should be a priority in a future release.

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On Demand Online: Reason to Stick With Comcast?

comcastonlineI keep talking about dumping Comcast, but I’m beginning to think it’s more inevitable than death or taxes. (I recently tried to cancel my Comcast phone line, and they told me that doing so would raise my monthly bill by $4. Checkmate!)

If I stick around with Comcast, I might as well enjoy it–and I’m guardedly optimistic about On Demand Online, the Web-based service which the company is cooking up. It’s signed up a respectable list of content providers: Time Warner, A&E, Starz, and others–and, most recently, CBS. They’ll provide programming for a Hulu-like site that’s supposed to start testing this month.

Unlike the free, ad-supported Hulu, Comcast’s service is apparently going to be available to paying Comcast subscribers only. I hope that means it’ll be ad-free and have access to some shows that Hulu can’t get–in other words, that it’ll be a true Web-based version of Comcast’s On Demand video-on-demand service. (Which, incidentally, I can’t get–it’s not compatible with my TiVo HD box.)

I persist in being perfectly willing to consider paying for content on the Web when opportunities arise–in part because vast amounts of content are simply going to disappear unless the people who own them figure out how to convince consumers to pay up. So even though I continue to flirt with the idea of canceling Comcast and subsisting on a diet of Hulu and iTunes, I’m actually rooting for On Demand Online to be really good. So good, in fact, that I stop talking about kissing Comcast goodbye.

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Comcast Turns to WiMAX in Portland

ComcastComcast is using Clearwire’s network to offer its customers wireless high speed Internet in Portland, Oregon, and plans to launch the service in Chicago, Atlanta, and Philadelphia by the end of 2009. Called Comcast High-Speed 2go, it would offer speeds of up to 4 MBps.

To entice customers to sign up for the service, the cable provider is offering a “Fast Pack Metro” bundle deal which offers the 2go service along with 12 MBps home Internet for $49.99 per month for a full year. At the end of that period, the rate jumps to $73/month, which is still quite competitive considering.

Better yet, where Clearwire does not have service yet, Comcast is allowing those subscribing to the 2go service to add mobile 3G data nationwide for an extra $20 month. This part of the service is offered through Sprint, which owns a portion of Clearwire.

Adding WiMAX service to its portfolio gives Comcast a stake in the ever-more-competitive mobile data industry. With speeds of between 5 to 10 MBps possible, it gives the standard a leg up on LTE, which is the mobile data standard that most cellular providers have chosen.

While LTE rollouts are expected to begin in force in 2010 and beyond, WiMAX is already available in several major metropolitan markets. It will be interesting to watch over the next one to two years whether or not WiMAX can continue to be one step ahead of its competitor.

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5Words for March 17th, 2009

5wordsHappy Saint Paddy’s day, everybody!

Sneak peek: Dell’s Adamo notebook.

Macworld’s iPhone 3.0 wish list.

Three More HTC Android phones.

Nine-hour MSI Wind netbook.

Comcast passwords exposed on Web.

Super-fast game download service.

Boxee does an iPhone remote control.

Best Buy takes on Walmart.

Rough February for Macs, iPods.

HP adds long-life batteries.

Nintendo victorious in remote lawsuit.

Vatican: Serious about the Internet.

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Life Without Comcast: An Update

Life Without ComcastI’ve been remiss in not updating you on my experiment in using an Apple TV with Boxee’s media-center software as a substitute for my pricey Comcast service. “Life Without Comcast” may be a misleading title, since I haven’t tried to go cold turkey–instead, I’ve done some of my TV watching via cable, and some via the Internet, and have been comparing the two experiences as I did so.

So far, my main conclusion is that these two ways to consume video content are just…different. To wit:

Pro-Comcast Points:

Cable isn’t a victim of the Hulu-Boxee debacle. The single thing that played the biggest role in making my Apple TV/Boxee setup a plausible Comcast substitute was the fact that it let my watch Hulu, the Web’s leading source of broadcast TV programming. Last week, however, Hulu reluctantly asked Boxee to remove its Hulu support, and Boxee complied. End result: A lot of mainstay cable TV programming is no longer available on Boxee. True, it still has Joost, CBS, and other content providers, and Apple TV offers a wealth of for-pay movies and TV shows (as well as some stuff for free, in podcast form). But if I’d known that I wouldn’t be able to view Hulu on my TV, I would have been a lot less gung-ho about this whole experiment.

Cable is still a must for news junkies. Live streaming of broadcast news coverage over the Internet is rare, and often iffy when it does occur. Podcasts are available of some shows, but they’re always delayed, and often cut down. So I’m still doing much of my consuming of news via various all-news channels. And when major stories break, I still want the option of turning on the TV and surfing the coverage on multiple stations.

Cable is a heck of a lot closer to being glitch-free. Most means of watching video across the Internet are subject to at least occasional hiccups, and some are crippled by technical problems–especially when wireless networking is involved. Even Netflix’s slick and appealing Watch Instantly service has its issues: I tried to watch Network via it on my TiVo HD (see below) last night, and the soundtrack was out of sync with the image by about three seconds. With cable, I can be reasonably confident that the stuff I want to watch will work–and keep working until I’m done watching it.

HD is cool. And while I can get some HD content on Apple TV, it’s still a relative rarity. (Blocky YouTube-like video, on the other hand, is in plentiful supply.) When I want to watch high-def, Comcast has far more to offer.

Anti-Comcast points:

Financially, cable is woefully inefficient. At least for someone like me who doesn’t really gorge on TV. For every hour of cable programming I watch and enjoy, I’m paying for hundreds of stations of absolutely zero interest to me. (Sorry, Fox Soccer Channel, MTV Jams, ZeeTV, and Sprout.) The movies and TV shows that Apple delivers through Apple TV aren’t free, but they’re all a la carte.

Cable has a short attention span. Yesterday, I set up a TiVo HD, a few months after my beloved old standard-def TiVo more or less croaked on me. As part of get it up and running, I had to program it to record stuff I like–and I was startled by how many of the old sitcoms I dig are no longer available on cable. Dick Van Dyke, Mary Tyler Moore, and Bob Newhart are off the air…but they’re all on Hulu. And even if I can’t watch them on my Apple TV anymore, they’re available on my laptop.

Cable is available in one place. On the TV in my living room–unless I pay for extra set-top boxes. Or use a Slingbox (which, full disclosure, I do) to put it elsewhere. All the Internet TV I can get on Boxee is also available on all of my computers. Some of it’s on my iPhone, too, and over time I’m sure that all of it will be phone-friendly.

Cable is tied to a schedule. Yes, Comcast offers some shows and movies via its OnDemand video-on-demand service, and you can rent a Comcast DVR or buy something like a TiVo to watch your favorite stuff at any time. But you’re still going to miss some stuff you wanted to see because you forgot about it, or were busy when it was on. On the Web, by contrast, the default state of video programming is on demand: You can watch the last episode of Late Night With Conan O’Brien whenever you feel like it, and even if your DVR hasn’t been set to record Conan since the last millennium.

Bottom line: So far, at least, this little adventure hasn’t left me feeling like I can drop cable without missing it. At least not yet, and not via Boxee in its de-Hulued state. I’m continuing with the experiment, though, and will continue to write about it. You gotta think that Internet TV is going to evolve and improve rapidly over the next year or two, while cable is likely to stay pretty much like it is today.

Oh, and I am considering dropping the Comcast phone service I signed up for when I moved into my new home last summer–but that’s a subject for another post….

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Comcast OnDemand Goes Online

ComcastSilicon Alley Insider’s Dan Frommer has posted a worthwhile read on Comcast’s upcoming Internet TV service, which is due later this year. It’s tentatively called OnDemand Online, and it sounds like it’ll be a rough equivalent of the company’s OnDemand cable service, featuring content from cable channels and available only to Comcast subscribers. It’s in addition to the company’s Hulu-like Fancast site, which focuses on free content from broadcast channels.

It’s impossible to think about OnDemand Online without obsessing over this week’s removal of Hulu from Boxee, the software that lets you watch Internet TV on a TV. Some observers wonder if cable companies were behind Hulu’s request that Boxee cease streaming its programming. I have no idea whether Comcast was involved, it would be a bummer to think that the company was trying to pre-empt competition for its new service by strongarming it out of action. Internet-based streaming is going to provide increasingly stiff competition for Comcast and other cable companies over the next few years, and while it makes perfect sense for Comcast to jump into the game, I gnash my teeth at the thought that it could be a fait accompli that it will dominate Internet TV in the same way it dominates cable…

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5Words for February 18th, 2009

5words

Late today–I’ve been airborne:

Facebook reverts to old terms.

Intel and Nvidia’s legal tussle.

Folks are dropping cable, apparently.

Tumblr shuts down unkind blogs.

Verizon preps for 4G wireless.

Mozilla: iPhone jailbreaking is OK

Microsoft kills subscription software offering

Text in school, get arrested.

Time to stop using CAPTCHA?

Western Digital’s remotely-accessible drive.

April 5th arrival for Nintendo DSi.

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Life Without Comcast: Watching the Inauguration…or Trying To, at Least

Life Without ComcastI’m still trying to do much of my TV watching via an Apple TV box running Boxee hooked up to a TV that doesn’t have cable. This morning, however, I discovered that it’s not a great way to watch a once-in-a-lifetime event. Actually, the Internet isn’t great at broadcasting once-in-a-lifetime events yet.

I’d heard that Hulu would be streaming the inauguration live, which was good news: Boxee can put Hulu on a TV. But when I navigated over to Boxee’s Hulu menus, there was no mention of the inauguration, even though it was all over Hulu’s standard Web site. Discovery: Boxee’s Hulu presentation isn’t a direct, on-the-fly translation of the Hulu site into TV-friendly form.

Then I happened to stumble across the Boxee’s Twitterfeed, where the company was explaining that it was working on getting the inauguration up. When it did, it was Hulu’s feed of Fox News’ coverage, and it was linked to from the Boxee home page.

Nothing against Fox News, but I wanted to hop between multiple stations, and the Hulu-on-Boxee-on-Apple-TV version was in a sort of choppy slo-mo. So I switched to trying to watch the live streaming on MSNBC.com. The audio kept disappearing on me. And I noticed on Twitter that folks watching streaming coverage on multiple Internet venues all seemed to be squawking about the glitches they were encountering.

So I switched to Comcast. Live coverage on a zillion channels; perfect sound and audio; pretty easy to switch between stations. I may gripe about cable, and I most definitely get most of my news and analysis on the Web these days. But the Plain Old TV that’s been part of our lives for sixty years scales beautifully.

Anyone want to guess how long it’ll be until we can just assume that streaming Internet video will work just fine no matter how many people are watching it?

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Comcast Back On FCC’s Naughty List

comcast_c2Okay, I could have titled this a little less PC, but hey this is a family site. Anyway, the FCC is looking into the cable provider’s practices surrounding its VoIP service. And surprise, surprise: it has to do with net neutrality once again.

The charge is that Comcast is giving preferential treatment to its own phone service at the expense of its competitors. The FCC is pointing to Comcast’s own documentation on the service, which state VoIP calls are placed over a seperate network away from the Internet and thus less prone to congestion problems.

What this means is that network management policies put into effect by the cable provider could essentially degrade service from competitors such as Vonage, while leaving its own VoIP service unaffected. This could leave VoIP calls sounding “choppy,” Comcast has admitted

If this is true rather than some marketing gobbledygook, Comcast’s phone service would then fall under a different set of telecommunications policies that are reserved for regular landline service. Essentially, it would be considered a phone company like any other and thus would also be subject to regulation and fees of the landline providers.

Free Press, which has been a frequent critic of Comcast’s network management policy, said it was pleased by the FCC’s action.

“This letter is a positive sign that the FCC’s Comcast decision was not a one-and-done action on Net Neutrality … an open Internet cannot tolerate arbitrary interference from Internet service providers. Congress and the FCC must close any legal loopholes that permit anti-competitive behavior to thrive.”

Comcast had no immediate comment on the matter, however it has until January 30 to respond to the FCC’s allegations.

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Life Without Comcast: An Experiment in Internet TV

Life Without ComcastMaybe the title of this new Technologizer series is unfair. I don’t despise Comcast, the company who I’ve been paying for cable TV service for the past six months. (Until then, at my old pad, I was a DirecTV man.) But I don’t love it, either–especially the part about paying it a large amount of money each month when I watch maybe .000001% of what it offers.

And oh, did I mention the remote control that came with my Comcast high-def box? Worst piece of technology I use regularly–every time I pick it up, my blood begins to boil a little.

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