Author Archive | David Worthington

Microsoft Surface Rises at PDC

Microsoft’s Surface tabletop computer team has graduated from being a pet project of founder Bill Gates to a group that stands up on its own, and contributes back into other parts of Microsoft.

That is the impression that I left with after meeting with Surface General Manager of Software and User Experience Brad Carpenter this week at Microsoft’s Professional Developers Conference (PDC) this week in Los Angeles. Carpenter said that Microsoft had more than four times as many partners for Surface as it did a year ago, and that the team contributed technology to Windows 7, including applications that are installed by computer makers.

While it is true that Surface hasn’t revolutionized how the world interacts with computers yet, Microsoft is very serious about the touch-screen interface. To that point, every PDC attendee received a free touch-screen laptop to write touch-screen applications with.

Silverlight 4 also allows applications to invoke Windows touch screen interfaces, so that online puzzles can become much more interactive. And that’s just the beginning.

Carpenter said that Microsoft is working with partners in over 18 markets to help them design touch screen applications that have high payback on their investment. Some of its development partners have also begun to build components for Surface applications.

At PDC, Microsoft announced that students from Carnegie Mellon University in Pittsburgh designed an application that ported Dungeons and Dragons to Surface. A group of German programmers wrote an application that pulls up information from specialized designed business cards.

Some other recent deployments that he cited are with Hardrock Café, Sheraton Hotels and Resorts, and Vodaphone, according to Carpenter.

Surface has momentum, and its tie into Windows 7 keeps it viable. It will remain a niche product, but its successes will help make it a much more common sight at your local mall.

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Microsoft: Silverlight will “Optimize Everywhere”

Microsoft wants Silverlight to be optimized for every platform that it runs on, said Brian Goldfarb, director of developer and user experience platforms at Microsoft, during an interview at the company’s Professional Developers Conference (PDC) on Wednesday (Nov. 18).

Silverlight runs on Mac OS X and Windows; it is available on Linux through Mono Moonlight, an open source project that Microsoft supports. I also expect that Moonlight will be running on Android in near future. Goldfarb explained that it was not enough for Silverlight to “run everywhere,” but that it should “light up” specific platforms.

Microsoft needs to consider screen size and other aspects of a device, which is particularly relevant in the mobile space, he explained. There are also mobile platform features such as SMS, phone dialing, and address books that Silverlight could exploit, he added. That would allow Silverlight applications to be customized for smartphones.

Silverlight 4, which Microsoft announced at PDC, will allow applications to access Windows features, hardware, and the local file system. That allows devices such as Webcams to accessed by Silverlight. However, the same level of optimization is not currently being offering for other platforms.

Microsoft will give Silverlight “trusted” access local resources on Macs, meaning that all features work except for COM integration, Goldfarb said. More work is needed to extend Silverlight for non-Windows platforms, Goldfarb admitted, saying that the company was “thinking around” the concept of extensions.

COM is a Windows technology that enables applications that may have been written in different languages to communicate with each other. Microsoft Office makes heavy use of COM. “We are actively evaluating the best way to get COM like features on other platforms,” Goldfarb wrote in a follow up e-mail.

To that end, the company has started an open source project called Managed Extensibility Framework for .NET and Silverlight. The Mono team is working on an equivalent project, Goldfarb said. He expects that Mono will “accelerate dramatically” in the near future, delivering more features to Linux users.

I expect that anything but Windows will be a second-class Silverlight citizen for some time. But Microsoft is making strides toward delivering an optimized experience on other platforms, and in doing so, will gain a foothold on the Web beyond Windows.

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Will Google Docs Replace Word? Perhaps, but Not Today.

Google is predicting that its online office suite, Google Docs, will soon give people the option to “get rid of” Microsoft Office. With Google Docs in a less than robust state, that pronouncement sounds more like vendor bravado than prophecy.

Google’s entire premise is based on vaporware: It is promising to update Google Docs within the next year so that it will meet “the vast majority’s needs,” Dave Girouard, president of Google’s enterprise division told ZDNet Asia in an interview published on Friday.

Google is planning “thirty to fifty” updates that will make Docs more capable and on par with Google Mail and Calendar, Girouard said. He believes that businesses do not use Google Docs because it has not reached the same level of maturity as those products.

If Microsoft made a similar pronouncement, it would have been immediately dismissed as peddling vaporware. Even if Google gets it right, there is no guarantee that enterprises will make the switch for a multitude of reasons.

I believe that Girouard is overreaching with his marketing message. Organizations have standardized on Word, and have processes built around it. Switching would require training, and replacing software that is built around it.

Issues such as electronic discovery and staying compliant with privacy laws also come to mind. Who will own the data, and where will it reside? Will developers be content with the APIs that Google provides, and will they extend its functionality to be more business-friendly? Microsoft is years ahead building out the Office ecosystem.

Moreover, there are very good free and open source alternatives to Word that exist today–not at some nebulous date next year. Yet, Office still remains dominant, and Microsoft is also not resting on its laurels: Office 2010 beta 2 includes some Web services, and it has hosting partners.

Girouard made another point that begs more thoughtful analysis. “…I don’t think Office will entirely disappear, Instead, Microsoft’s offering will become a specialized offering for office workers who need its additional functions, akin to Adobe Photoshop, which is targeted at skilled workers,” he told ZDNet.

Presently, most Google’s products are aimed at consumers. I am not familiar with any large enterprises that run them aside from universities that have cut deals with Google to administer their Web mail. Students have little influence over the purchase, and any complaints likely go unheeded. Businesses don’t play that way.

The time may come when most businesses do turn to Web services for productivity software. Salesforce.com has proven that mission-critical business applications can be run remotely reliably. However, the big shift will not happen next year, and Microsoft will be a part of it.

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Survey: XP Users Aren’t Upgrading to Windows 7

Windows Vista users are flocking to Windows 7, but a considerable number of holdouts are resistant to upgrading from Windows XP, according to an InfoWorld survey that was taken over the past several weeks.

The survey found that Windows 7 now has approximately 4 percent market share among 20,000 systems that it monitors through the exo.performance.network. The network is administered by Devil Mountain Software, and tracks users who have chosen to opt in.

The new Windows 7 users don’t seem to be Windows XP defectors–that OS’s share is holding steady at 64 percent. And almost three years after Windows Vista’s release, its market share has barely cracked 30 percent. InfoWorld noted that Windows Vista appears to be losing market share as Windows 7 increases in popularity. However, I’m hesitant to accept whether there is any actual correlation without having seen the data.

Another recent survey by NPD Group reaffirms Windows 7’s popularity over its oft-criticized predecessor. It found that Windows 7’s initial boxed upgrades were up 234 percent over Windows Vista.

Microsoft offered significant pre-sale discounts for Windows 7. There has also been pent up demand for upgrades, because many businesses eschewed Windows Vista.

Windows 7 had a long beta cycle, and has received generally good reviews. In fact, I have not heard any real horror stories since it launched last month. That could be in part because there is no direct upgrade path from Windows XP to Windows 7: XP users must perform a clean install to upgrade to Windows 7, and I suspect many still have machines that are too wimpy for Windows 7, and will therefore get the new OS only when they buy new PCs.

We’d like to hear from you. Are you planning on upgrading to Windows 7, or are you sticking with what you’ve got (or looking for an alternative such as a Mac or Linux machine)?

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Malware Inc.: The Criminals Behind the Attacks

Malware makers–the criminals responsible for viruses and worms –have become increasingly organized and sophisticated, according to a Microsoft security report that was released today. Gamers, the gullible, USB drive users, and people who don’t patch their PCs are their biggest targets.

Cybercriminals are organized like corporations, and follow regular software release cycles, said Jeff Williams, principal group program manager for the Microsoft Malware Protection Center: “They are working for monetary gain.”

The report, entitled, Microsoft Security Intelligence Report Volume 7, is based upon data collected worldwide from January through June 2009. The data was obtained through Microsoft’s security products, Hotmail, and Windows Update, Williams said. “It shows differences from region to region, and provides a comprehensive view of the threat landscape.”

Globally, Microsoft found that the number of trojan downloaders has fallen markedly over the past year; although, they did remain the most common threat. That gain was offset by a rise in instances of worms, password stealers and monitoring tools, according to the report.

Malware has been increasingly targeting online gamers, and there has been a major uptake in fraudulent security software, Williams said. Criminals create trojan software that purports to protect users from malware, but does nothing more than steal personal information and obtain credit card information through false premise.

Criminals have also begun the practice of bundling malware, and making “pay for play” arrangements with one another, Williams said. Another trend Williams noted is the misuse of autoplay in Windows, and using removable media like USB jump drives as an attack vector to get inside of protected enterprise environments.

Microsoft recommends that customers should use trusted anti virus software, a Web browser with anti-phishing technology, and keep their operating systems up-to-date. Security software, combined with increased industry and government cooperation, has helped Microsoft better protect customers over the past year, Williams said.

However, Microsoft is playing a game of multidimensional chess against an opponent that is profit-driven. Improvements in security have induced cyber criminals to exploit more complex software vulnerabilities, and those vulnerabilities have become the new chosen mechanisms for propagating worms of worms, Williams acknowledged.

“They left a note in a worm telling us that they would take more direct action in the future. Criminals are becoming more aggressive,” Williams said. Simply put, when one door closes, they find another.

With Windows becoming more secure, third party applications are being targeted with rising frequency, Williams noted. To combat that threat, Microsoft has delivered free security tools to developers, along with documentation on the steps that it takes internally to create secure software.

Thankfully, other major software companies including HP and IBM have bought security firms, and are making efforts to secure their software. A lot of the industry still lags, but steady progress is being made.

A security expert once told me that hackers were the highwaymen of our century. Highwaymen were thieves that preyed upon travelers during the Elizabethan era. They became obsolete when society created toll roads–closing off their route of escape–and increased police patrols. The crime was not worth the time.

Software is exceedingly more complex than road building, and modern operating systems are some of the most advanced things man has ever created. It’s not really possible to make software that is entirely secure. Even still, I have confidence that enough progress will be made to raise the risks and reduce the gains of cybercrime.

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iDon’t Think the Droid’s iPhone Attack Will Work

droiddoesVerizon is spending a lot of money advertising its upcoming Droid smartphone. It’s everywhere–from commercials on TV to bills posted on construction sites. But I question whether the iPhone-mocking focus of the ad campaign can generate broad appeal.

The ads target the iPhone’s shortcomings, such as its lack of a camera flash and the rigid application development limitations imposed by Apple. They include statements about the iPhone such as “‘iDon’t have a real keyboard,” “iDon’t allow open development,” and “iDon’t run simultaneous apps.'” Those points resonate with me, because I’m a member of the tech punditocracy.

The question is, does the average user care about things such as open development? I’m an iPhone owner, and Apple’s draconian policies don’t really affect my overall experience. There are still plenty of apps to choose from. I haven’t met too many disaffected iPhone users, probably because the user experience–while imperfect–is pretty great.

Beyond the jailbreaking crowd and some grumblings about Google Voice, I have never heard anyone complain that he or she didn’t have all of the applications that he or she wanted on the iPhone. Verizon’s clumsy wording doesn’t help either. The message would be more effective as something like “iDon’t permit all the apps you want.”

Verizon’s playful advertising campaign keeps the Droid fresh in my mind, and initial buzz on the device is favorable. I might consider buying it when I need a new device. However, that would involve switching carriers, and would leave much of my iTunes music library orphaned. My music, video and phone are all-in-one now, and I do not want to have to carry around a separate iPod.

I chose to buy Apple’s DRM music format, as well as to be locked into AT&T’s network. Aside from some intermittent dropped calls, and poor reception in areas that Verizon fully covers, I’m happy with my decision. If I’m a hard sell, I’d venture that people who don’t care about things like running simultaneous apps aren’t really getting what’s so special about the Droid.

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Judge Cans “Spamford”

Today, a California court awarded Facebook $711 million in civil damages against Sanford Wallace, the notorious sell proclaimed “spam king” who is also known by the derisive nickname ‘Spamford.’ The court found Wallace guilty of violating the CAN-SPAM act, and he could face time in prison if convicted.

Wallace allegedly accessed Facebook accounts without obtaining permission, and used them to make bogus wall posts and spam the account holders’  friends. Those actions run afoul of the CAN-SPAM Act of 2003, which sets guidelines for commercial e-mails, which are enforced by the Federal Trade Commission (FTC).

Wallace is best known for his e-mail marketing company Cyber Promotions, which was at one time the largest source of unsolicited e-mail in the world. In the proceeding years, another Wallace venture called SmartBOT faced FTC action for infecting computers with spyware.

Facebook believes that the judgment will help put spammers out of business. “We’re confident that today’s ruling will act as a powerful deterrent against those who would abuse Facebook and its users,” spokesperson Simon Axten said in a statement to the press.

I’d ask Wallace for comment, but I’m hesitant to offer him my e-mail address. Once again, he’s proven himself to be a real class act.

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Apple TV, iTunes Updated; World Remains Unchanged

Apple has dusted the cobwebs off of Apple TV with a new software upgrade that introduces a redesigned user interface, which is intended to make it easier to play favorites. iTunes 9.0.2 was released in conjunction with the update.

Apple TV 3.0 has a redesigned main menu that adds shortcuts to recently rented or purchased movies. TV shows, music, podcasts, photos and YouTube are also front and center.

In addition, iTunes extras and iTunes LP content can now be played on the Apple TV in full screen. Genius mixes and Internet radio can now be played through home theater systems. The iTunes upgrade adds HE-AAC playback and encoding.

I still wonder when Apple will start a subscription service. For the moment, my colleague Harry McCracken has largely forsaken his Apple TV for a Roku, because his Roku gives him unlimited content through Netflix.

Apple TV is a nice device, but it is not, as Harry has stated, “an iPod-like transcendent hit.” I’m sure it would work well paired with one of those snazzy new 27″ iMacs, but very little (other than iTunes synchronization) differentiates Apple TV from its competitors. How about it, Steve?

There has been rumors abound about Apple getting into the TV business, and selling an all-in-one unit. I would be happy to forsake a box for a TV that has Apple software built in. My tiny Manhattan living room doesn’t have much space for more stuff.

Apple TV 3.0 is a free download for existing customers; new 160GB units cost $229. Last month, Apple slashed the Apple TV’s price, and increased capacity.

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Think Before You Tweet

My roommate recently put a bug in my ear about an October article in the New York State Bar Association Journal. The premise was simple: You can be held accountable for what you post on social media Web sites, and some people have gotten themselves into a real fix.

Author Michael Getnick recounted stories of clients facing libel suits for making defamatory statements about everything from apartments to clothing. In another case, an attorney that told a court that there was a death in her family was busted for playing hooky when the presiding judge saw Facebook status updates about weekend revelry.

Clients and attorneys alike also pose the risk of revealing personal or privileged information, Getnick wrote. A tweet made during court hearing could also be considered disruptive, he noted.

Outspoken Dallas Maverick owner Mark Cuban was fined $25,000 for criticizing the officiating during an NBA game. A job applicant tweeted his or herself out of a job. A UK officer worker cost herself her job by stating that her job was boring.

Getnick suggested that lawyers should always remember that anything that is posted in social media Web sites is permanent, searchable, and shareable. Getnick must be channeling my mother who always told me to “think before you speak.” The same thing goes online. Have you ever posted something that you later regretted?

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Microsoft Revenues Fall, but Beat the Street

Microsoft managed to beat the street by clamping down on costs, but its first quarter earnings still fell 18 percent from this time last year. Office and Windows licensing sales declined, and Microsoft’s Entertainment and Devices division’s revenues fell flat.

The company’s financial reports, released today, showed revenue of $12.92 billion with a net income of $3.57 billion. Its earnings per share were $0.40, which beat estimates. Earnings were reduced by the deferral of $1.47 of revenue from Windows 7 pre-sales.

Microsoft’s revenue would have fallen a more modest 4 percent from last year had Microsoft delivered Windows 7 to customers and recognized the pre-sale revenue this past quarter, according to the company. Windows 7 shipped yesterday; Microsoft’s quarter ended Sept. 30.

“We are very pleased with our performance this quarter and particularly by the strong consumer demand for Windows,” said Chris Liddell, chief financial officer at Microsoft. “We also maintained our cost discipline, which allowed us to drive strong earnings performance despite continued tough overall economic conditions.”

There was a 6 percent decline in sales of Windows to OEMs, including revenue and units associated with Windows 7. Fewer customers purchased premium editions of Windows, which the company attributed to increased demand for netbook PCs. Netbook sales have been a persistent drain on Windows licensing revenues over the past several quarters.

Sales of Office 2007 fell 4 percent, due to reduced demand among business customers, and a shift to lower-priced products among consumers, according to Microsoft.

Office 2010 is due to ship in the first half of next year. It remains to be seen whether there will be a strong business case for customers to upgrade. Office 2010 focuses on delivering new online services.

Lastly, Microsoft’s Xbox 360 gaming platform offset a 14% decrease in the sale of PC hardware products, Zune devices and services, and embedded device platforms. The division is responsible for producing PC peripherals, Zunes, and Windows Mobile sales.

I’m interested to see how Windows 7 sales will compare to Windows XP’s first quarter. There is pent up demand among customers to upgrade, and many organizations bypassed Windows Vista altogether. Needless to say, Windows 7 is an extremely important product for Microsoft.

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