My First Six Questions About Amazon’s New Prime Music Service

Amazon Prime Music

After months of rumors, Amazon has rolled out its Prime Music service. As expected, it bundles music with the company’s Amazon Prime service, which now costs $99 a year for new members. And as expected, there are some gotchas.

Prime Music is launching with over a million songs; Spotify, by contrast, has over 20 million, and even that has selection has its holes. Prime doesn’t include current hits. It also doesn’t have anything from Universal Music Group, which owns more music than anyone else.

I’ve been fiddling around with the new service this morning, and it hasn’t gone that well: On my iPad, the new version of Amazon’s music app for iOS is unusably slow and keeps crashing. (The web version of the service works fine.) But that isn’t stopping me from asking questions about it:

1. Is a million songs a lot, or hardly any? Amazon’s own Prime Video and Netflix show us that a movie service can be a keeper even if there are far more things that it doesn’t have than ones which it does. But there does need to be a critical mass of stuff worth caring about.

For me, the lack of current hits is a non-issue: Most of the music I listen to is forty, fifty, or sixty years old. So I wondered whether the service might seem complete to me, or at least substantial.

During my early rummaging around in the Prime collection, however, the pickings still come off as slim. The results for Bob Dylan look great, but much of the time, when I searched for an artist or group I got one or two major albums and a bunch of chaff such as “tributes” and karaoke versions.

I got excited about the 32 albums which came up for “Frank Sinatra” until I saw they included one real Sinatra album (In the Wee Small Hours), three sketchy-looking compilations of his early work as a band singer, and 29 things along the lines of this:

Prime Music Sinatra

Besides albums, Prime Music offers hundreds of playlists, which seem to benefit from less restrictive licensing. For example, there are no Monkees albums, but a playlist called “The Monkees’ Top Songs” does indeed have 19 of the ones you’re most likely to look for.

2. Is there a place for Amazon Prime given the profusion of free music which is already available? Amazon Prime Video and Netflix make sense in part because they’re offering content which is generally unavailable for free elsewhere (at least legally). But both Spotify and Rdio now offer free versions with way more than a million tracks. They’ve got their own catches: Spotify only lets you listen to music on mobile devices in shuffle mode, and Rdio isn’t free on mobile devices at all. But I still suspect I’d be inclined to go to a service with a far higher chance of having the music I want than Prime Music currently does.

3. Does not having anything from Universal Music Group destroy the service, or merely cripple it? Strangely enough, most of us don’t pay close attention to which enormous corporation controls the work of our favorite performers. So it’s tough to say how much the absence of all this music will hobble Prime for any particular listener. Wikipedia has a helpful list of Universal’s artists, from A (ABBA) to Z (Zucchero).

4. Would anyone cancel a paid account to Spotify or Rdio because this exists? Seems highly unlikely to me.

5. Is it reasonable to say it’s FREE? Amazon is billing Prime Music as being “FREE with Amazon Prime.” I’m not sure how something that involves a $99 yearly fee qualifies as being free. Especially since Amazon recently raised the price of Prime membership, which presumably makes it easier for the company to add inducements such as, um, free music.

6. Will Prime Music get great? Right now, I can’t imagine that anyone will regard this music service as anything other than a pleasant bonus for Prime subscribers, in a category already crowded with excellent options. But Prime Video started out with only a smattering of content, and has grown into an attractive Netflix alternative. Given time, Prime Music might blossom–especially if Amazon and Universal hammer out a deal, and especially if the service expands to include at least some semi-current hits.

Those are all the questions I have right now. If you have opinions on them–or on Prime Music in general–I’d love to hear them.



  1. Buzz Bruggeman June 12, 2014 at 10:21 am #

    Any clues on how to stream Prime Music on say a Sonos5?

  2. GregPC June 12, 2014 at 10:48 am #

    Since I’d be hard pressed to name a million songs it does sound like a lot, but as you point out, if that million doesn’t include what I want to hear it’s not much good.

    Is there a place in the current mix for another service? Maybe. But Spotify rarely disappoints when I’m looking for a song (although the fact that Spotify radio doesn’t work on SONOS is a pet peeve, I guess that’s what Pandora is for) and Google has the nice ability to make most of my iTunes library available anywhere so I’m not sure where Prime Music fits.

    Not having Universal in the mix does seem to be a pretty big hole.

    Would Prime lead me to get rid of my paid Spotify account? Nope. I love Spotify.

    Calling Prime Music free seems like a stretch. What are you paying for with Prime? Free shipping? Prime Video? It’s fair to say it’s included in your membership but it isn’t free.

    I agree with you that Prime Music is a nice perk to Prime but it’s a pale and paltry alternative to the services I am willing to pay for.

  3. Harry Miller June 12, 2014 at 12:27 pm #

    1. depends on the songs…and your taste. While most of my listening is, like yours, 30+ year-old music, but being able to find new releases on Spotify is one of my fav features.
    2. It’s not competing with free music. It’s solidifying loyalty to Prime.
    3. Lack of Universal is a factor about on par with the lack of new releases.
    4. Seems highly unlikely to me, too. Certainly, this Spotify subscriber won’t consider it … at least not until the music libraries are ~= and Amazon would have to replicate both Spotify quality and the incredible Blue Note channel.
    5. Not Free. No additional cost to your Prime membership, but not free. Again, it’s about loyalty to Prime.

    6. I’d bet on it getting a lot better. But I’m also expecting Spotify to keep getting better. Amazon Cloud Player was pretty weak when it launched, and is now a decent player and pretty reasonable way to displace iTunes and store a large music collection in the cloud.

  4. dylan555 June 12, 2014 at 1:16 pm #

    Also, it’s missing the ability to share with other members of the household like the shipping – or at least a small add on for sharing. It makes no sense for multiple members of the household to pay $99 a year for redundant benefits.

  5. Dave Z June 12, 2014 at 1:44 pm #

    Here are #7 and #8 – When will it be available to Fire TV? When will it be available to Sonos?

    As far as I’m concerned, it is “free” as my wife requires I subscribe to Prime for her shipping needs. In fact it’s less than free since I can drop Pandora, saving me $4/mo.

  6. Ben Bangs June 23, 2014 at 1:59 pm #

    I don’t imagine this taking off until they add the ability to stream to the wireless HIFI music system of your choice. And in case Jeff Bezos is reading this, please DON’T just plan to release your own Amazon stereo; any music lover older than twelve will already have his or her own system, and won’t be willing to pay for yours. I’ve got to say the LOW-FI implication of this non-streaming kills the service for me, and would do so even if they could license every piece of music ever recorded.