FCC Gets Google To Cut Nexus One Return Fee By $200

By  |  Tuesday, February 9, 2010 at 1:02 pm

Google’s $350 “Equipment Recovery Fee” has pretty much received a universally poor reception among consumers. Complaints have flooded user forums, and apparently some have taken it as far as the Federal Communications Commission. Good news: the FCC’s intervention has seemed to have forced the company’s hand.

Effective immediately, the fee has been dropped to $150. This would not allow a user to escape T-Mobile’s $200 early termination fee — that would still be due to the carrier outside of it’s normal 14-day return period. To be fair to Google, it seems as if people’s complaints are more about the service than the device itself.

Being a former T-Mobile subscriber (and one for nearly seven years before switching to AT&T), I feel these people’s pain. Service when you have it is good — however 3G is extremely spotty, and in many rural locales you will have absolutely no service at all.

Now, in the defense of T-Mobile and Google, company officials are saying they are not making these changes due to pressure from the FCC. Needless to say — the FCC has been looking into these excess charges, which several commissioners have already said they thought were too excessive — and the commission itself has received thousands of complaints from consumers.

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