Tag Archives | Samsung Galaxy S II

How One Little Android Update Caused a Big Headache

My Samsung Galaxy S II had been great to me. It’s a thin, light phone with a gorgeous Super AMOLED Plus display and a dual-core processor that handles Android with ease. When people asked me if I’d ever return to an iPhone–my previous handset was an iPhone 3GS–my answer was a cheery “nope!”

That was until last week, when AT&T delivered an Android 2.3.6 update to the Galaxy S II that destroyed its battery life. Before the update, the phone could easily last through a day of moderate use. After the update, the phone would lose about 8 percent of its battery per hour in standby. Even if I rarely touched the phone during the day, it was dead by bedtime.

I’m telling this story not just to rant–although I’m grateful for that opportunity–but to point out a risk that Android users face: An update that’s supposed to deliver nothing but good things could carry unforeseen consequences. Another example of this popped up this week, with users of Asus’ Transformer Prime reporting lock-ups and graphical glitches after updating to Android Ice Cream Sandwich.

I wasn’t alone in my battery drain problem. Similar complaints have appeared in forums on AT&T’s website, XDA-Developers forums and Android Central (where some T-Mobile users are reporting the same issue), but other users said they weren’t having any issues. This is both the best and worst kind of Android bug, because it’s less likely to merit immediate attention from the phone maker and wireless carriers when it doesn’t affect everyone.

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Samsung Taunts Apple

Behold Samsung’s new commercial for the Galaxy S II:  
 
 
 
It’s a pretty clever ad–certainly more so than most that make fun of Apple, and even if its claims about 4G are questionable–and if it ticks off iPhone owners, that’s apparently OK. In an interview with Steve Kovach of the Business Insider, Samsung marketing honcho Brian Wallace says that the company isn’t actually trying to convince iPhone owners to switch to Galaxy phones. It’s addressing users of other Android handsets, and using Apple fans as a target of satire.  
Side note: All ads that mock Apple do so based on the notion that the company’s customers are style-obsessed young people. I’ve come to think of this as the Unicorn Tears theory. And I don’t think it bears much resemblance to the reality of Apple’s user base.  
 
I’ve stood in lines to buy new Apple products. I’ve waited at the Apple Store to talk to a Genius. I’ve done a lot of observing of Apple customers, and while it’s possible that the company’s customers include more style-obsessed young people than average, I don’t think such folks dominate. Mostly, the Apple customers I’ve seen look like America. They’re young, old, hip, square, smart, clueless, pretty, ugly, admirable, alarming, and–like people in general–what former New York City Mayor David Dinkins used to call a gorgeous tapestry…

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