By Harry McCracken | Wednesday, October 12, 2011 at 1:00 pm
The BlackBerry e-mail outage that has been impacting parts of Europe and the Middle East for days has now crept into the U.S. Here’s Ina Fried’s report on a conference call RIM held to (sort of) explain what’s going on.
I’m not an expert on e-mail back-end architecture, and it’s possible that BlackBerry’s overall uptime remains excellent. But these sweeping outages have happened before. Isn’t it a major problem for RIM customers who run their own BlackBerry servers that they’re still so dependent on things working properly up in Canada?