By Ed Oswald | Friday, October 7, 2011 at 12:49 am
I don’t think Steve would be too happy with the way the pre-order for the iPhone 4S has gone so far. It took Apple until 3:41am to get the Apple Store up, and once up it was difficult to complete a transaction: for example, existing AT&T customers were experiencing issues in reserving a device. Sprint’s site crashed within minutes of the 3:01am opening, and on AT&T it said you could preorder the device, yet it’s nowhere to be found. Verizon’s the only carrier getting high marks so far for the process on Twitter and elsewhere.
Yes, I guess we should have expected this, but it seems like these pre-order events are getting worse rather than better. Wouldn’t you think these companies would figure out how to do it right after awhile? I guess not.
UPDATE (1:15AM PT): Apple’s site is still having issues, but AT&T seems to be working sluggish but half-decent. Sprint’s site is definitely slow, and Verizon’s still doing the best. Just anecdotal, but Sprint is definitely the slowest out of the group. Not surprising, considering these folks are completely new to the iPhone, and we’re likely seeing the pent up demand there.