By Ed Oswald | Wednesday, May 18, 2011 at 3:00 pm
Facing increasing criticism of his company’s handling of the PSN hack — and now apparently a new security issue — Sony’s CEO Sir Howard Stringer has suddenly become much more vocal in striking down critics. The company’s new logic appears to be that “no network is 100 percent secure,” and that the attack on its servers was “unprecedented.”
Stringer’s comments came in the form of interviews with several outlets, including Bloomberg, Reuters, the Wall Street Journal, and others. He argued that the company’s notification of the hack within a week was faster than other companies have alerted their own users of data loss, sometimes months after the fact.
“We told people what we believed to have been lost and what we couldn’t rule out within a day of finding that out. That’s fast,” he said to the Wall Street Journal. “That’s faster than what most companies have done. That’s faster than the law required and it was the responsible thing to do for our customers.”
It seems odd that Mr. Stringer would now take the time to suddenly become quite defensive if not confrontational over the security issues with his company. We all know that the world is not 100 percent secure, but its become blatantly obvious Sony did little to protect themselves.
Yes, Sony did act much quicker to inform its customers that their information may have been compromised. But if he thinks that’s our issue with the whole fiasco, he’s certainly missing the point. He should take a look at just how poorly his IT department had Sony’s servers secured, and he’d get his answers why people are miffed.
And calling the attack unprecedented? Hardly. Sony’s servers were using a lot of outdated software, riddled with security holes. We can only guess at which one the hackers decided to exploit.
In the end it looks like Stringer is trying to pass the buck, and doesn’t understand truly how Sony really screwed this one up.