AT&T Upgrades: Business as Usual

By  |  Wednesday, May 12, 2010 at 8:40 am

MobileCrunch posted a story about apparent improvements in AT&T customers’ eligibility for phone upgrades yesterday–prompting me to wonder what policies would be in place for the next iPhone. AT&T spokesman Seth Bloom wrote me with more info: Despite what MobileCrunch noticed, there has been no change in the company’s policies, which give each customer his or her own upgrade date based on factors such as length of contract and payment history. The date is constantly updated, which is why a customer might notice it change over time.

Of course, this doesn’t reveal all about how much existing customers will pay for the next iPhone–that’s something Bloom wouldn’t address now. But no, the company isn’t fiddling with dates in preparation for its release.


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2 Comments For This Post

  1. George Brickner Says:

    My last subsidized upgrade from AT&T was January, 2009 (iPhone 3G) and so I expected the next upgrade would be January, 2011. I checked my AT&T account and the date is September, 2010.

  2. Dave Zatz Says:

    I forget exactly when I bought the 3GS. It was late summer or early fall. My online AT&T account says I can upgrade 3/11. So I’m guessing many of us have been reduced from that 24 month number in some way. Although it may not be enough to keep me around.

1 Trackbacks For This Post

  1. How Much are iPhone 3GS Owners Going to Pay For the Next iPhone? Says:

    […] By Harry McCracken  |  Posted at 1:46 pm on Tuesday, May 11, 2010 (Update: AT&T wrote to tell me that the eligibility date shifts MobileCrunch wrote about are nothing unusual.) […]