iPhone On Track to Become #1 Smartphone in US

By  |  Tuesday, October 27, 2009 at 6:36 pm

Future iPhoneApple’s iPhone continues it’s march toward market dominance, a survey released by ChangeWave Research on Tuesday indicates. From June to September, Apple’s share of the market jumped from 25 to 30 percent, while competitors RIM and Palm basically stayed unchanged over the same period.

RIM’s share fell 1 percent to 40 percent, while Palm’s share remained unchanged at 7 percent. It’s clear from these figures that the Pre has done little to fix the company’s woes, adding weight to the calls of “failure” from some industry watchers.

(It could also be due to the fact that the lady on those commercials is just creepy looking, but I do digress.)

The news gets even better for Apple: Over the next 90 days, 36 percent of those surveyed said they plan to purchase an iPhone in that period, compared with 27 percent for RIM and 8 percent for Palm. In other words, the iPhone’s share isn’t done growing yet.

Part of this success may also have a lot to do with customer satisfaction: Apple completely kills the competition here. 74 percent report being satisfied with their devices, with the next closest, RIM, coming in at 43 percent. You have to go to sixth spot to find Palm, with only a third satisfied — behind competiors LG, Sanyo, and HTC.

 
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3 Comments For This Post

  1. Backlin Says:

    Who would have thought an easy-to-use subsidized fully-featured smartphone with so many third party apps would come out on top? Of course, the hype machine that is Apple had a little to do with that as well.

    The only thing hobbling the iPhone in my opinion is the exclusivity with AT&T, as they have the worst coverage and most dropped calls in my area. I’m sure it’s better in more urban environments.

  2. hendra lie@offshore financial centers Says:

    Good news for Apple and Steve Jobs to see iPhone beat the rival like Blackberry,Palm,HTC and others following the success of iPod few years ago.

  3. Ed Oswald Says:

    I agree. But I’ve had my share of problems with the iPhone itself. I wouldn’t count myself as one of those “extremely satisfied” with the device. I’m generally happy.. but the slowness after awhile is very annoying, it seems its necessary to restore the thing every 3 months or so :(